Outdoor White Metal Side Table
We take great pride in the quality and craftsmanship of our furniture. If you don’t love your furniture, contact us within 30 days of receiving your order and we will gladly accept back any of our products as long as it’s in new condition. We cannot accept furniture returns that are not in new condition, so please be mindful of this before you start living on your VICLLAX furniture.
Return
Depending on the return situation, you may have to bear the following costs:
1) If the product has any quality problems, we will provide a free return label, please reach out to us at support@vicllax.com and photos or clues for the check.
2) If the product has no quality problems, the return fee will be borne by the buyer himself. We bear the shipping costs for sending it out. But you need to pay an additional 15% restocking fee which is equivalent to 15% of the value of the product will be the responsibility of the customer in cases the product is no longer brand new that the value of the product decreases, because the product may have been
used
installed
disassembled after installation
some accessories are missing
non-original packaging
etc.
We are not able to refund shipping costs to Hawaii and Alaska at this time in the event a return occurs.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 days. If you’ve been notified that your product is being refunded, and have not seen the funds on your initial form of payment within 5-7 business days, please reach out to us via email or phone.
Warm Reminder
VICLLAX Team recommends keeping your original shipping box in case you need to return your order. However, if you no longer have your original package, please tell us when you claim a Return Notification in Customer Service Center.
All-weather Frames
Powder-coated steel frame structure, weather-resistant, UV-Protected and sturdy. Withstand different weather conditions.
Modern Style
Designed with a classic Adirondack style, featuring a slatted top and sturdy legs. The double deck design provides more space.
The Story of Each Pieces
From the multiple modifications of the design drawings of a product to the selection and comparison of the materials, we try to match the price and value of the product. There is no ridiculous price or exaggerated marketing. We just want people who love us to have a better courtyard life.
Responsible Service Team
Even if we are so meticulous and careful to supervise the birth of each product, we still can't be 100% sure that you are very satisfied with our products. We are still updating and are happy to solve any problems we can solve. Your opinions and suggestions are also very valuable to us. Our kind and responsible service team will reply to you within 24 hours with good assistance.
Return Policy
30-Day Trial & 3 Years Warranty
Payment Security
Multiple Secure Payment Methods
Free Shiping
Ship Orders within 3~8 Business Days
