Vicllax Outdoor Garden Bench for Outside, Waterproof Patio Metal Bench for Lawn, Porch, Backyard, Grey
We take great pride in the quality and craftsmanship of our furniture. If you don’t love your furniture, contact us within 30 days of receiving your order and we will gladly accept back any of our products as long as it’s in new condition. We cannot accept furniture returns that are not in new condition, so please be mindful of this before you start living on your VICLLAX furniture.
Tips:Returns or replacements are not supported for customized products unless there is a quality issue.
Return
Depending on the return situation, you may have to bear the following costs:
1) If the product has any quality problems, we will provide a free return label, please reach out to us at support@vicllax.com and photos or clues for the check.
2) If the product has no quality problems, the return fee will be borne by the buyer himself. We bear the shipping costs for sending it out. But you need to pay an additional 15% restocking fee which is equivalent to 15% of the value of the product will be the responsibility of the customer in cases the product is no longer brand new that the value of the product decreases, because the product may have been
used
installed
disassembled after installation
some accessories are missing
non-original packaging
etc.
We are not able to refund shipping costs to Hawaii and Alaska at this time in the event a return occurs.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 days. If you’ve been notified that your product is being refunded, and have not seen the funds on your initial form of payment within 5-7 business days, please reach out to us via email or phone.
Warm Reminder
VICLLAX Team recommends keeping your original shipping box in case you need to return your order. However, if you no longer have your original package, please tell us when you claim a Return Notification in Customer Service Center.
- All Weather Material: Outdoor garden bench features a powder-coated frame against rust and paint-off, a definitely worthy choice, especially for those living near the coast with salty and moist air
- Faux Wood Texture: Brings a classic to outdoor life, free to touch the surface of park bench even in hot summer
- Stable Construction: The quadrangular structure provides solid support for the bench, and reinforced table legs for strength and stability. Equipped with non-skid foot pads to adapt to different ground, and avoid floor scratches
- Size Information: 53"x 13"x 17". Spacious space for 2 or 3 people sitting
- Assembly and Warranty: Hassle-free assembly, go from carton to comfort in minutes. 1-year standard warranty gives you peace of mind. Any damage during the shipment, free return, replacement or refund promised
Return Policy
30-Day Trial & 1 Year Warranty
Payment Security
Multiple Secure Payment Methods
Free Shiping
Ship Orders within 3~8 Business Days
