Vicllax Outdoor Padded Armchairs Set of 2/4/6, Patio Conversation Chairs with Armrests
We take great pride in the quality and craftsmanship of our furniture. If you don’t love your furniture, contact us within 30 days of receiving your order and we will gladly accept back any of our products as long as it’s in new condition. We cannot accept furniture returns that are not in new condition, so please be mindful of this before you start living on your VICLLAX furniture.
Tips:Returns or replacements are not supported for customized products unless there is a quality issue.
Return
Depending on the return situation, you may have to bear the following costs:
1) If the product has any quality problems, we will provide a free return label, please reach out to us at support@vicllax.com and photos or clues for the check.
2) If the product has no quality problems, the return fee will be borne by the buyer himself. We bear the shipping costs for sending it out. But you need to pay an additional 15% restocking fee which is equivalent to 15% of the value of the product will be the responsibility of the customer in cases the product is no longer brand new that the value of the product decreases, because the product may have been
used
installed
disassembled after installation
some accessories are missing
non-original packaging
etc.
We are not able to refund shipping costs to Hawaii and Alaska at this time in the event a return occurs.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 days. If you’ve been notified that your product is being refunded, and have not seen the funds on your initial form of payment within 5-7 business days, please reach out to us via email or phone.
Warm Reminder
VICLLAX Team recommends keeping your original shipping box in case you need to return your order. However, if you no longer have your original package, please tell us when you claim a Return Notification in Customer Service Center.
Our outdoor furniture set features a loveseat that can maintain 660 lbs and a single sofa that holds 330 lbs. Each seat is made of E-coated premium metal to protect against rust or scratches. The set is extra durable for years and stands strong against all weather elements.
- Each seat is created with cushions of a spongy, 3.9-inch foam sandwiched between two layers of thick, durable cotton. Cushions will maintain shape after use. We’ve made every wide seat ergonomically to support your hips and back, so the late-night conversations will last until dawn.
- No need to worry about any accidental drizzle, because our PU-coated cushion covers are water-repellent. Made of high-quality 300g/㎡ fabric, the zippered cover is also UV-protected, fade-resistant, and abrasion-resistant, plus, it is removable and washable.
- We’ve provided simple instructions to walk you through each step. Plus, we’ve included needed accessories. Remember: don’t tighten the screws in the middle of the installation process. Align your set accordingly, then secure the screws at the end to ensure uniformity and balance.
- Size: Loveseat: 47.2"L x 28.3"W x 31.5"H; Single Sofa: 26.5"L x 28.3"W x 31.5"H; Tea Table: 43.3"L x 23.6"W x 15.7"H. Any issues, please contact us(Including missing parts or receiving damaged items).
Return Policy
30-Day Trial & 1 Year Warranty
Payment Security
Multiple Secure Payment Methods
Free Shiping
Ship Orders within 3~8 Business Days
